Returns & Exchanges
At Brick, we stand behind our premium electronics with a 30-day satisfaction guarantee. If your gear isn't the perfect fit for your setup, we'll help you find a replacement or provide a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the device in its original packaging including all cables, manuals, and accessories to ensure a full refund eligibility.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your shipping box.
Drop Off and Track
Hand your package to the designated carrier; once our technicians inspect the hardware, your refund will be processed within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing