Frequently Asked Questions
Everything you need to know about your electronics purchase at Brick.
What kind of warranty comes with my Brick device?
All electronics purchased through Brick come with a standard 12-month manufacturer warranty covering hardware defects and technical malfunctions.
How long does shipping take for high-value electronics?
We offer insured express shipping on all orders. Domestic deliveries typically arrive within 2-4 business days, while international orders take 7-10 business days.
What is your return policy for opened gadgets?
You can return items within 30 days of delivery. Please note that opened electronics may be subject to a 15% restocking fee if they are not defective.
Are the products sold on Brick brand new or refurbished?
We exclusively sell brand-new, factory-sealed electronics unless a product is explicitly labeled as 'Certified Refurbished' in the item description.
Which payment methods do you accept?
Brick accepts all major credit cards, PayPal, Apple Pay, and secure financing options like Affirm or Klarna for larger tech purchases.
How can I track my order once it has been placed?
Once your order ships, you will receive an email with a unique tracking number and a link to our real-time tracking portal.